Shipping & Returns

Last updated: August 2026

Made to order — please read first

Most MISTA STYLES apparel is printed on demand, meaning your item is produced specifically for you after you order. Nothing sits in a warehouse. This keeps designs available in every size without waste, but it means production takes a few days and returns work differently from a normal retailer.

Production time

Apparel and accessories: 2 to 7 business days to produce, before shipping.
Signed and physical items: usually shipped within 3 business days.
Digital items: delivered immediately by email.

Shipping time

All orders ship from the United States and all prices are in US dollars. Once produced, delivery estimates are:

United States: 3 to 7 business days
Canada: 5 to 12 business days
United Kingdom and Europe: 5 to 14 business days
Nigeria, Ghana, Kenya, South Africa: 10 to 25 business days
Rest of world: 10 to 25 business days

These are estimates, not guarantees. Carrier delays, customs, and peak periods can extend them.

Shipping costs

Calculated at checkout based on your destination and what is in your cart. Ordering more than one item in a single order is almost always cheaper than separate orders.

Customs, duties and taxes

International orders may attract import duties or taxes charged by your country. These are not included in our prices and are your responsibility. We cannot predict or refund them, and we cannot mark packages as gifts or understate their value.

Tracking

You will receive a tracking link by email once your order ships. If tracking has not updated for several days, contact us and we will follow it up with the carrier.

Wrong address

Please check your shipping address carefully at checkout. If a package is returned to us because the address was incorrect or incomplete, we will reship it once you cover the return and reshipping cost. If it is unrecoverable, we cannot refund it.

Returns and exchanges

Made-to-order items. Because each item is produced for you individually, we cannot accept returns or exchanges for change of mind or for ordering the wrong size. Every product page links the manufacturer's size chart — please measure before ordering. If you are unsure, email us before you buy and we will help.

Damaged, defective, or misprinted items. We will replace or refund these, no argument. Email hello@mistastyles.com within 30 days of delivery with your order number and clear photographs of the problem, including the packaging if it was damaged in transit.

Wrong item received. Same process. We will send the correct item at no cost to you.

Lost in transit. If tracking shows no movement for 20 business days domestically or 40 internationally, contact us and we will replace or refund the order.

Signed and physical items. Unopened and undamaged items may be returned within 14 days of delivery for a refund of the item price. Return shipping is yours to cover, and we recommend a tracked service. Signed items cannot be returned once the packaging has been opened.

Digital items. Non-refundable once downloaded. If a file is faulty or will not open, contact us and we will fix it.

Refunds

Approved refunds are issued in US dollars to your original payment method within 5 to 10 business days of approval. Your bank may take a few days more to show it.

Cancellations

Contact us immediately if you need to cancel. We can usually cancel before production begins, which is typically within a few hours of ordering. Once an item has gone to print we cannot cancel it.

Contact

hello@mistastyles.com — include your order number and we will come back to you within 1 to 2 business days.

Evoke Musik LLC, 1305 W 7th St, #1159, Frederick, MD 21702, USA